Is it safe to replace a garage door spring myself?

No — garage door springs are under extreme tension and can cause serious injury or death if they snap during replacement. This is a job for trained technicians with the right tools and safety equipment. DIY spring replacement is one of the most dangerous home repair tasks.

Can I manually open my garage door if power is out?

Yes, most garage doors have a manual release cord (usually red) that disconnects the door from the opener. Pull this cord and you can lift the door manually. However, only do this if the door isn't jammed or off-track — if the springs are broken, the door will be extremely heavy and dangerous to lift.

How fast can you come out?

We offer same-day service in most metropolitan areas, subject to availability. For emergencies (car trapped, security issue), we prioritise urgent call-outs and can often attend within 2–4 hours during business hours.

What should I do if my garage door came off the track?

Stop using it immediately. An off-track door can collapse without warning, causing serious injury or damage. Don't try to force it back on track yourself. Call a technician to safely realign the door and inspect for any damage to cables, rollers, or tracks.

My garage door is making a grinding noise — is this dangerous?

A grinding noise usually indicates metal-on-metal contact, often from worn rollers, dry hinges, or track issues. While not immediately dangerous, continuing to use the door can cause accelerated wear and more expensive repairs. A service call for lubrication and inspection is recommended.

Why does my garage door reverse immediately after hitting the floor?

This is usually caused by misaligned safety sensors, incorrect force/limit settings on the opener, or track resistance. Check that the sensor lenses are clean and aligned (lights should be solid, not blinking). If cleaning doesn't help, a technician can adjust the opener settings.

How often should I service my garage door?

We recommend a professional service every 12–18 months for residential doors, or every 6 months for high-use commercial doors. Regular servicing includes lubrication, safety checks, spring tension adjustment, and hardware tightening — preventing breakdowns and extending the door's lifespan.

Common Garage Door Problems in Australia (And When to Call a Professional)

If your garage door is noisy, stuck, or refusing to close, you're not alone — these are some of the most common call-outs we see across Australia. This guide shows what you can safely check in 2–3 minutes, and when it's safer to call a technician.

Same-day repairs in Australia

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0461 410 198

Quick Answer: What to Do Right Now

✓ Try these safe checks first:

Make sure the opener has power (switch + GPO)
Replace remote batteries
Clean the safety sensor lenses (soft cloth)
Check nothing is blocking the tracks
Disengage and test manual movement (only if door isn't jammed)

⚠ Call a professional immediately if:

You heard a loud bang (often spring failure)
Cables look loose/frayed
Door is crooked/off-track
Door is extremely heavy when lifted manually

9 Common Garage Door Problems (And What They Mean)

Symptom	Likely Cause	Safe DIY Check	Call a Tech If...
Door won't open	Dead remote battery, sensor fault, opener capacitor/motor issue, broken spring	Power reset + remote battery + sensor alignment	Door is heavy or won't lift manually (spring risk)
Door won't close	Sensor misalignment, track obstruction, limit settings	Clean sensors, remove obstructions	It stops halfway repeatedly (motor/force settings)
Door stuck halfway	Roller damage, track issue, motor force settings, spring tension	Look for visible obstruction/bent track	It's crooked or shaking (off-track risk)
Door is very noisy	Dry rollers/hinges, worn rollers, loose hardware	Lubrication (garage-door lube, not WD-40)	Grinding/metal scraping continues
Door looks crooked / off-track	Cable issue, roller popped out, impact damage	Stop using it immediately	Immediately — can cause collapse
You heard a loud bang	Spring snapped	Don't try to lift it	Urgent — springs are dangerous
Door opens then reverses	Sensor issue, force settings, track resistance	Check sensors + track cleanliness	It keeps reversing after cleaning
Remote not working	Battery, reprogram needed, receiver issue	Replace battery + try wall button	Wall button works but remote doesn't (receiver/logic board)
Rust & coastal wear	Salt air, lack of servicing	Rinse, protect, schedule service	Hinges/rollers seized or cables show corrosion

Door won't open

Likely cause: Dead remote battery, sensor fault, opener capacitor/motor issue, broken spring

Safe DIY check: Power reset + remote battery + sensor alignment

Call a tech if: Door is heavy or won't lift manually (spring risk)

Door won't close

Likely cause: Sensor misalignment, track obstruction, limit settings

Safe DIY check: Clean sensors, remove obstructions

Call a tech if: It stops halfway repeatedly (motor/force settings)

Door stuck halfway

Likely cause: Roller damage, track issue, motor force settings, spring tension

Safe DIY check: Look for visible obstruction/bent track

Call a tech if: It's crooked or shaking (off-track risk)

Door is very noisy

Likely cause: Dry rollers/hinges, worn rollers, loose hardware

Safe DIY check: Lubrication (garage-door lube, not WD-40)

Call a tech if: Grinding/metal scraping continues

Door looks crooked / off-track

Likely cause: Cable issue, roller popped out, impact damage

Safe DIY check: Stop using it immediately

Call a tech if: Immediately — can cause collapse

You heard a loud bang

Likely cause: Spring snapped

Safe DIY check: Don't try to lift it

Call a tech if: Urgent — springs are dangerous

Door opens then reverses

Likely cause: Sensor issue, force settings, track resistance

Safe DIY check: Check sensors + track cleanliness

Call a tech if: It keeps reversing after cleaning

Remote not working

Likely cause: Battery, reprogram needed, receiver issue

Safe DIY check: Replace battery + try wall button

Call a tech if: Wall button works but remote doesn't (receiver/logic board)

Rust & coastal wear

Likely cause: Salt air, lack of servicing

Safe DIY check: Rinse, protect, schedule service

Call a tech if: Hinges/rollers seized or cables show corrosion

Why Choose Us

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Repairs Completed

10+

Years Experience

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Licensed & Insured

What Our Customers Say

"Spring snapped at 7am with my car inside. Tech arrived within 3 hours and had it fixed by lunch. Lifesaver!"

Sarah M. — Sydney

"Very professional service. Explained exactly what was wrong and gave me options."

David L. — Melbourne

"Our roller door was making terrible noises. Quick service call, now it's quiet as a whisper. Highly recommend."

Jenny T. — Brisbane

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0461 410 198

Frequently Asked Questions

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If you're seeing crooked movement, loose cables, or a heavy door, it's safer to stop using it. Call us for garage door repairs in your area or request a callback in 2 minutes.

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